Data Center Support

We bring in its years of expertise in this area by offering skilled IT resources and take away all the burden of CIOs & Senior Managers, helping them devote quality time to organization’s Business goals as well as to their families. We ensure to have our engineers well trained in the required areas of Technology, Customer Services, Customer Satisfaction, Quality Delivery, Timely Delivery as well as relevant Industry standards towards processes such as ITIL & ITSM. These sessions conducted prior to deployment as well as on regular basis, gear them up towards providing real value addition to customers as part of this Outsourcing arrangement.

Using accredited Cubitor IT local engineers means we can be responsive for our IT managed services clients. Our dedicated service desk has complete visibility of every engineer and tracks tickets against agreed SLAs.

FieldView, our real-time global service management system, provides a centralized control system for every ticket, every engineer and our performance against client Service Level Agreements. You have complete visibility of our service for your business.

Services We Offer

Breakfix
Rollouts
Cisco Support
Outsourced IT Resource
Data Center Support
Remote IT Support
IT Stock Storage
End User Computing
Service Desk
SiLVER GOLD PLATINUM
Replacement of Hardware Yes Yes Yes
Installation of Hardware Yes Yes Yes
Basic Maintenance Yes Yes Yes
Round the clock availability of remote support team Yes Yes Yes
Advanced Maintenance Yes Yes
Upgrade of Hardware Yes Yes
Configuration Yes Yes
Troubleshooting Yes Yes
Storage of spares for clients Yes Yes
Purchase of spares or any hardware Yes